Innovation Manager – Asia

Employment Type
Full-Time or Near Full-Time (75 – 100%; to be discussed)
Location
India: Bangalore, Hyderabad, New Delhi, or Mumbai
Start Date
October 2022

A bit about us, and how we’re different

Digital Disruptions is a boutique US-based strategy and design innovation consulting firm focusing on fintech and digital financial services (DFS) in emerging markets. Since our founding in 2014, we’ve been re-thinking and re-doing, how fintech consulting works in emerging markets [Read more about our unique traits]. What’s more, we’ve been trusted by top-tier firms in the public sector (e.g., World Bank, International Monetary Fund, United Nations, World Economic Forum) and private sector (e.g., Vodafone M-Pesa, Mastercard, VC-backed start-ups) alike. [See our past engagements.]

Our mission is to apply and adapt best-in-class innovation tools, methods, and mindsets to the fintech sector. By taking a start-up style approach that fuses analytical and creative thinking, we work diligently, yet swiftly, from research and design to build and launch phases. This creates tangible progress for our clients and meaningful outcomes for the people and communities they serve.

What we’re looking for

We’re seeking a senior (7-10 years of experience) Innovation Manager, based in India. You will help drive the growth of digital products for our private and public sector clients, mainly in India and the broader Asian region. You’ll also support fintech engagements in other markets in Latin America and Africa as needed.

You’ll use your strong project management skills to align client teams and external stakeholders towards project completion, whether they be week-long sprints or two-year long engagements. You’ll adjust plans as necessary, but still push forward with urgency. You’ll support the review of secondary reports, conduct basic data analysis and competitor reviews, and be the face of the firm in front of existing and prospective clients in Asia.

You should have a passion for social impact, experience in digital technologies, and a fascination with emerging markets. On the one hand, you should be ​proactive and self-motivated to work independently; on the other, you’ll work collaboratively with cross-functional subject-matter experts in different time zones. Most importantly, we are looking for someone who is both a strategic thinker and doer, with a strong bias to action and urgency.

What you’ll be doing

As an Innovation Manager – Asia at Digital Disruptions, you will work on a wide variety of exciting, meaningful projects in the region and across the rest of the continent, such as:

  • Acting as project manager for a multi-phase project leading bank’s mobile app for a remittance product to make it easier and cheaper for migrants based in Europe to send money to Asia;

  • Conducting secondary research and competitive analysis to boost adoption for agricultural payment products for farmers in India;

  • Run a week-long design sprint on a new digital credit product for a fintech start-up;

  • Understand needs of prospective clients and help draft proposals to win deals.

Projects last anywhere from two weeks to two years, and you’ll often be involved in two to three projects at a given time. You’ll work closely with our Head of Product and as part of a broader team of specialists in product, marketing, design, project management, and data analysis, depending on the engagement.

What the role offers

You’ll have the opportunity to work on innovation projects which have the potential to impact people’s lives, predominantly low-income individuals and SMEs in developing countries. We engage with several top-tier clients at the forefront of the fintech sector and work on a wide variety of interesting engagements.

As a boutique consultancy, you’ll directly contribute to the growth and overall direction of the firm, and be the main lead for our India and Asia-based clients. We’re fast-paced, yet down-to-earth, and eager to make a lasting impact. And most of all, we have a good time doing it; we take our work seriously, not ourselves.

While the role is generally based in Bangalore, Hyderabad, New Delhi, or Mumbai, we are a remote-first business, so unless you have an assignment in a specific location, you can choose to work from anywhere you wish in the region. Moreover, the role can be either near full-time (~75%, leading to 100% full-time if desired) or full-time from the start. We trust our colleagues to get their work done how they see fit: we have neither office hours nor office politics.

As part of our consulting engagements, you might be required to travel for 1 to 2-week engagements roughly every quarter to markets in Africa and the rest of Asia.

We offer competitive remuneration with bonuses and are big proponents of work-life balance, including parental leave and generous paid time off. We see every team member’s professional development as a priority: there are numerous opportunities to grow with the firm while learning from talented colleagues who are also genuine experts in their subject-matter areas.

Sound interesting? You should have:

  • 7 to 10 years of solid, hands-on experience in innovation and project management, preferably in a corporate innovation team, a start-up, or a top-tier consultancy or agency.

  • Experience conducting secondary research, basic data analysis, competitive landscaping, and synthesizing information in concise PPT slides or Word documents.

  • Experience driving complex projects forward with multiple cross-functional stakeholders and external dependencies.

  • Experience in, or familiarity with, innovation frameworks and concepts such as Design Thinking, Lean Start-Up, Behavioral Design, and Agile;

  • Ability to clearly and effectively communicate frameworks, ideas, and recommendations to internal teams and clients;

  • Excellent verbal and written skills in English;

  • Work authorization in India.

It would be a bonus if you also had:

  • Experience working in the fintech or Digital Financial Services sector (B2C); specific experience in payments, credit, remittances, or e-commerce highly desirable;

  • Professional experience in multiple markets in the rest of Asia;

  • Working proficiency in Hindi or Bengali.

  • MBA or equivalent.

Please note that due to the volume of applications received, only shortlisted candidates will be contacted.

We also encourage you to sign up for our Associate Consultant network as other project-based opportunities arise.

We also encourage you to sign up for our Associate Consultant network as other project-based opportunities arise.

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