Developing a long-term product strategy for a new payment product for the Vodafone M-Pesa team across multiple markets.
Providing concrete, user-centric recommendations to grow two flagship products for Mastercard Lab for Financial Inclusion.
Publishing a landscape report on bringing innovations in electronic payments to small merchants in emerging markets.
Creating a framework and diagnostic tool for local IMF teams to rapidly assess a country’s capabilities to distribute government transfers to its citizens.
Developing a long-term vision to aid Fast Moving Consumer Goods (FMCG) companies in scaling digital payment efforts for small merchants.
Proposing the optimal blend of customers, channels, and products to help an aspiring fintech company drive user adoption.
Leading a customized, interactive session on Design Thinking for financial institution practitioners.
A rapid assessment to help a leading Indian start-up better design an “Uber-like” cash-out feature for its domestic money transfer business.
Providing key research building blocks to enable digital transformation for one of Africa’s largest agri-businesses.
Providing the blueprint for a bank’s planned innovation unit in a resource-constrained environment.
Conducting a demand-side survey on domestic and international money transfer usage among forcibly displaced persons as well as identifying supply-side and regulatory obstacles.
Helping executives of a fast-growing, venture-backed fintech start-up determine the best way to expand beyond its home market.
Coaching global teams and units on using Design Thinking principles and tools in international development.
Helping Mobile Network Operators come together to design interoperable merchant payments through rigorous research and practical business insights.
Working with the country’s largest bank and mobile operator to capture bank deposits from overseas money transfers.
Highlighting the surprising buying power of refugees and internally displaced persons in one of the most fragile states in the world.
Discovering core needs, challenges, and opportunities for UNDP’s flagship PacFarmer smartphone app to boost adoption among target users, especially women.
A deep-dive assessment on models to expand financial services in the country through bank and non-bank agents.
Using a co-creation approach to develop short-term and long-term visions for payment interoperability in Haiti.
Leading a 3-day offsite session on Design Thinking and Lean Start-Up to over 30 industry participants in the financial services sector.
Developing an easy-to-read guide on electronic payment and mobile money fundamentals for international development field practitioners.
Browse our collection of research reports, conference presentations, and thought-leadership articles on fintech trends and innovation methodologies.